The Call

The movie begins Jordan Turner, who is a veteran 9-1-1 operator at the Los Angeles Police Department. One Night, she receives a call from Leah, a teenage girl whose life is in danger as a man has forcefully entered her house and is trying to kill her. She cries to Jordon for help, who tries to calm her down and ask to lock herself in a room upstairs. Leah hides in a room as directed by Jordon and her phone suddenly disconnects. Jordon gets worried and calls Leah back.

But this turns out to be the worst decision of Jordon as Leah’s ringtone directs the killer to the victim and Leah is killed. As her call leads to death of Leah, Jordon is left with guilt. Six months later, she receives another call at night, where a teenage girl Casey is abducted by a man, and she cries for help to Jordon. She realizes that the killer is the same person who killed Leah and decides to stop him from killing his another victim.
Jordan Turner is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue. But when teenager Casey Welson is abducted in the back of a man's car and calls 911, Jordan is the one called upon to use all of her experience, insights and quick thinking to help Casey escape, and not just to save her, but to make sure the man is brought to justice.